Terms and Conditions

General Terms and Conditions (GTC)

§ 1 Scope

(1) The following General Terms and Conditions (GTC) apply to all current and future legal relationships between Sleanstudios GmbH and the customer concluded via the online shop www.vonstypcosmetics.shop. The version valid at the time of conclusion of the contract shall prevail.
(2) The contract language shall be exclusively German.

(3) The contract is concluded between:

Sleanstudios GmbH

represented by Managing Director Udo Heimann

Carl-Metz-Str.17
76185 Karlsruhe

and the customer. The customer can be either a consumer within the meaning of Section 13 of the German Civil Code (BGB) or an entrepreneur within the meaning of Section 14 of the German Civil Code (BGB).

A consumer is any natural person who concludes a legal transaction for a purpose that cannot be attributed to either his or her commercial or independent professional activity.
An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his or her commercial or independent professional activity.

(4) By clicking the “Buy Now” button, the customer acknowledges and agrees to these Terms and Conditions.

(5) References to the applicability of statutory provisions are for clarification purposes only. Therefore, even without such clarification, the statutory provisions apply unless they are directly modified or expressly excluded in these Terms and Conditions.

(6) The inclusion of general terms and conditions or contractual terms of the customer that deviate from these General Terms and Conditions will be rejected unless they are expressly accepted by Sleanstudios GmbH.

§ 2 Conclusion of contract

(1) The presentations in our online shop do not constitute a legally binding offer, but are merely a non-binding invitation to our customers to purchase our products. By clicking the "Order now for a fee" button, the customer submits a binding contractual offer. The contract between us and our customer is only legally binding when we confirm the customer's order by sending an email, thereby accepting the customer's offer. This email also serves as the order confirmation for the customer and contains the necessary contractual information.

(2) The ordering process in our online shop is as follows:

1.Select the product, add the product to the shopping cart;
2. Navigate to the shopping cart to edit it if necessary, continue the order process by clicking the “Checkout” or “Review order” button;
3.Provide the delivery address and, if different, the billing address, select the payment method and enter the required payment information;
4.Final review of all information as well as repeated product descriptions, prices and delivery conditions;
5.Place a binding order by clicking “Buy Now”

(3) The customer can return to the previous point at any time to review and correct their details. The ordering process can be canceled at any time by making a new selection or by closing the internet browser.
If the product selected by the customer is permanently unavailable at the time of ordering, Sleanstudios GmbH will notify the customer immediately and will then refrain from accepting the order. In this case, no contract will be concluded.

§ 3 Prices, payment processing

(1) The prices applicable at the time of the order are those shown on the offer pages.
(2) All prices quoted are final prices including statutory VAT. Shipping and packaging costs are listed separately.
(3) The customer can pay by credit card, direct bank transfer and purchase on account via Klarna.

§ 4 Customer account (online account) and password

(1) Orders can be placed on our website either with a customer account (online account) or without a customer account, as a guest.
(2) When placing orders via the customer account (online account), a user name and password are required. These details must not be disclosed to third parties. In the event of disclosure, the registered user (customer) is responsible for all orders placed using their data (user name; password) and any resulting claims.
(3) Storage of the contract text
When ordering with a customer account (online account), the contract text, the customer's details regarding the ordering process, as well as the version of the General Terms and Conditions applicable at the time of the order, and customer information are saved by Sleanstudios GmbH and can be viewed by the customer in their customer account (online account).
For orders without a customer account (online account), no contract text will be saved.

§ 5 Delivery and Shipping

(1) Delivery will take place within 5 working days within Germany and 10 working days to other EU countries (Monday to Friday, excluding public holidays) after receipt of payment.
(2) Shipping is subject to a charge. The costs are shown separately during the ordering process. Unless otherwise agreed, delivery will be made ex warehouse to the delivery address specified by the customer.

§ 6 Retention of title, offsetting

(1) We reserve title to the goods until the purchase price has been paid in full.
(2) The customer is only entitled to offset if his counterclaim has been legally established or is undisputed or has been acknowledged by us in writing or if the claims are mutually dependent.

§ 7 Warranty

(1) The statutory warranty provisions pursuant to Sections 433 et seq. of the German Civil Code (BGB) apply. The customer will notify us of any product defects immediately and, in addition, return the product to us at our expense. In commercial transactions, the warranty is limited to one year, and we are entitled, at the customer's discretion, to repair the product or provide a free replacement.

(2) Despite our best efforts, no guarantee can be given for the trouble-free operation of the system.

§ 8 Disclaimer

(1) Claims for damages by the customer against Sleanstudios GmbH are excluded unless Sleanstudios GmbH or its vicarious agents have acted intentionally or with gross negligence.
(3) We shall only be liable for loss of data in accordance with the preceding paragraphs and only if such loss could not have been avoided by appropriate data backup measures on the part of the customer.
(4) Liability for damages resulting from injury to life, body or health, for negligent or intentional breach of essential contractual obligations or to the extent that liability is mandatory under the Product Liability Act or due to negligence when concluding the contract or due to other breaches of duty or tortious claims for compensation for property damage remains unaffected.

(5) The limitations of liability also apply mutatis mutandis to our vicarious agents.

§ 9 Copyright

Unless otherwise stated, all content and applications on this website, including patents, utility models, designs, copyrights, and trademarks, are the intellectual property of Sleanstudios GmbH. Violations of these rights will result in the exclusion of our services. Further claims, particularly for injunctive relief and damages, remain expressly reserved.

§ 10 Data Protection

If personal data is collected as part of the order process, this is done solely for the purpose of fulfilling the contracts concluded via this website. We collect, process, and use your personal data only if you consent to this or if a legal provision permits the collection, processing, or use of your data. The data collected here will be passed on to us or to a company entrusted with fulfilling our contractual obligations for the purpose of fulfilling the contract. You can find detailed information about how we use and process your data in our privacy policy.

§ 11 Severability Clause
(1) Should individual provisions of these Terms and Conditions be invalid in whole or in part, the validity of the remaining provisions of the Terms and Conditions shall not be affected.

§ 12 Applicable law, place of jurisdiction

(1) The law of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

(2) If the customer is a merchant within the meaning of Section 1 (1) of the German Commercial Code (HGB), the exclusive place of jurisdiction shall be Karlsruhe. The same applies if the customer does not have a general place of jurisdiction in Germany.